Terms of Service

The Services are operated from the United States. We make no representation that the Services are appropriate, lawful, or available for use in any particular jurisdiction outside of the United States. It is your sole and exclusive responsibility to determine whether your use of the Services is legal in your jurisdiction and to comply with all applicable local laws, regulations, and age verification requirements. The Company expressly disclaims all liability arising from your failure to comply with the laws of your jurisdiction.

You may maintain only one active account. Creating multiple accounts to circumvent suspensions, exploit bonuses, or manipulate game outcomes is strictly prohibited and will result in immediate termination of all associated accounts and forfeiture of all coin balances.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at letstalk@gameversepro.gg if you suspect unauthorized access to your account. The Company shall not be liable for any losses arising from unauthorized use of your account credentials.

GameVerse Coins ("Coins") are a limited, non-transferable, virtual in-app currency that may be used solely to participate in games within the Platform. Coins are not legal tender, currency, or a financial instrument of any kind. Coins do not represent or confer any ownership interest, equity, or entitlement in GameVersePro LLC or any of its assets. Coins have no monetary value outside of the Platform.

Coins may be purchased through the Platform using real currency via our payment processor, Stripe, Inc. The exchange rate between real currency and Coins is set by the Company and may be changed at any time at our sole discretion, with or without prior notice. All prices are displayed in United States Dollars (USD) unless otherwise stated.

ALL COIN PURCHASES ARE FINAL. WE DO NOT OFFER REFUNDS, EXCHANGES, OR CREDITS FOR ANY COIN PURCHASES ONCE THE TRANSACTION IS COMPLETED AND COINS HAVE BEEN CREDITED TO YOUR WALLET, EXCEPT WHERE REQUIRED BY APPLICABLE LAW.

If you believe a charge was made in error, or if you did not authorize a transaction, you must contact us at letstalk@gameversepro.gg within seven (7) days of the transaction date. Initiating a chargeback with your bank or card issuer without first contacting us constitutes a material breach of these Terms and may result in immediate account suspension and referral for fraud investigation.

The Company makes no representation, warranty, or guarantee that Coins will retain any particular value or that Coins will be convertible into cash, prizes, or any other item of value at any particular rate or at all. The Company reserves the right to adjust, reduce, modify, or discontinue the Coin system at any time.

Coins may expire or become inaccessible upon account suspension, termination, or as otherwise determined by the Company. In the event your account is terminated for cause (i.e., for breach of these Terms), all Coin balances are forfeited immediately and are non-refundable. In the event your account is terminated without cause by the Company, we will make reasonable efforts to facilitate a withdrawal of any eligible remaining balance prior to closure.

All games on the Platform — including but not limited to coin flips, spin wheels, and scratch cards — are games of chance whose outcomes are determined by a cryptographically secure random number generator ("RNG"). The Company does not guarantee any specific outcome for any individual game session. Past results do not influence or predict future results.

All games on the Platform are operated with a built-in house edge, which represents the statistical advantage the Platform holds over players across a large number of game sessions. The house edge is disclosed within each game's information panel before you play. By placing a wager, you acknowledge that you understand and accept the house edge applicable to that game.

The house edge means that, over a statistically significant number of plays, the Platform will retain a portion of all coins wagered. Individual game sessions may result in wins or losses independent of the long-term statistical average.

The Services are offered as entertainment. The Platform should not be used as a source of income or as a financial planning tool. The Company does not represent, warrant, or imply that the Platform is a reliable or consistent means of generating income or financial returns.

The games offered on the Platform do not involve any element of skill that can systematically improve a user's probability of winning beyond the statistical probabilities inherent to each game. Any perceived pattern or strategy does not alter the underlying random nature of outcomes.

Subject to verification requirements and these Terms, users may request withdrawals of eligible coin balances in accordance with the withdrawal rates and methods displayed within the Platform at the time of the request. Withdrawal rates, minimum amounts, and processing times are set by the Company and may change at any time.

The Company reserves the right, at its sole discretion, to require identity verification (Know Your Customer / "KYC") before processing any withdrawal request. This may include, without limitation, submission of government-issued photo identification, proof of address, and selfie verification. Failure to provide requested verification documents within a reasonable timeframe may result in the withdrawal request being declined or the account being suspended pending review.

The Company reserves the right to delay, withhold, or decline any withdrawal request if we have reasonable grounds to suspect fraudulent activity, money laundering, violation of these Terms, abuse of promotional offers, or any other activity that we believe, in our sole discretion, warrants further investigation. We may also withhold withdrawals as required by applicable law or legal process.

Withdrawal processing times may be affected by factors beyond our control, including payment processor timelines, banking institution processing schedules, and applicable regulations. The Company shall not be liable for delays attributable to third-party payment processors or financial institutions.

IN JURISDICTIONS WHERE EXCLUSION OF LIABILITY IS NOT PERMITTED, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO GAMEVERSEPRO LLC IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY UNITED STATES DOLLARS (USD $50.00).

Before initiating any formal dispute proceedings, you agree to first contact us at letstalk@gameversepro.gg and provide a written description of the dispute, your desired resolution, and your contact information. We will attempt in good faith to resolve the dispute informally within thirty (30) days of receipt.

If informal resolution fails, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your use thereof shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English, and the arbitral award may be entered in any court of competent jurisdiction.

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR ACTION OR PROCEEDING. This means you may not pursue claims as part of a class action or similar proceeding. The arbitrator shall have no authority to consolidate more than one person's claims or to preside over any form of class or representative proceeding.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent imminent irreparable harm pending final resolution by arbitration.

The Company reserves the right, at its sole and absolute discretion, to suspend, restrict, or permanently terminate your access to the Services at any time, with or without notice, and with or without cause. Grounds for termination include, but are not limited to, violation of these Terms, suspected fraud, suspected money laundering, abusive conduct, prolonged inactivity, or any activity the Company determines to be harmful to the Platform or other users.

Upon termination for cause, your right to access the Services ceases immediately, all Coin balances are forfeited, and we are under no obligation to refund any amounts paid. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership and intellectual property provisions, disclaimers of warranty, limitations of liability, and dispute resolution provisions.

You may terminate your account at any time by contacting us at letstalk@gameversepro.gg. Prior to account deletion, you may request a withdrawal of any eligible coin balance in accordance with Section 5. Unused coin balances not withdrawn prior to account deletion are forfeited.

These Terms, together with our Privacy Policy and any other legal notices published by the Company on the Services, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

No waiver by the Company of any term or condition of these Terms shall be deemed a continuing waiver of such term or any other term. The Company's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of the Company. The Company may freely assign its rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets, or by operation of law.

The Company shall not be liable for any delay or failure to perform its obligations arising out of or caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government action, internet or telecommunications failures, or other force majeure events.